Technical Support

For all questions related to technical support, problems with your Monster Digital product, or any other issues, please contact us at:

Monster Digital
P.O. Box 941774
Simi Valley, CA 93094
(888) 286-5640 
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Product Alert
DAYTONA SERIES SSD PRODUCT
First - Make sure your drive is set up properly. The drives should be set as AHCI in your BIOS to allow best performance and compatibility and ideally set the format sector size to 8192. If this doesn’t work for you, you most likely have a bad drive.
We do have a quality alert for the 120GB Daytona drives: We had a number of 120GB Daytona SSD’s from a single production lot with an Intel NAND issue that has resulted in poor customer experiences. We set an additional production screen to prevent this problem from occurring in the future. Anyone who experiences this will be issued a Return Merchandise Authorization (RMA) and will receive a replacement. If you would like to exchange your drive please e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. for an RMA number and we will make sure you get a brand new, fully screened replacement drive with the latest firmware. Please provide the P/N, S/N, FW, and DOM from the drive or box, some system details from your PC and your shipping address.

Thank you,
The Monster Digital Team